Privacy Policy

Privacy Policy for The Aroma Vault

Effective Date: 20/10/2023

At The Aroma Vault, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services on Shopify. Please take a moment to review this policy to understand how your personal information is handled.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: This includes your name, email address, shipping address, and payment details when you make a purchase from The Aroma Vault.

1.2. Device Information: We may collect information about your device, including your IP address, browser type, and operating system.

1.3. Usage Information: We may collect information about how you use our website, such as the pages you visit and the products you view.

1.4. Communication Information: We collect information that you provide when you contact us, subscribe to our newsletter, or participate in surveys or promotions.

2. How We Use Your Information

We use your information for the following purposes:

2.1. To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.

2.2. Customer Support: We use your information to provide customer support and respond to your inquiries.

2.3. Marketing: With your consent, we may send you promotional materials and updates about our products, services, and promotions.

2.4. Website Improvement: We analyze user behavior to improve our website's functionality, content, and user experience.

2.5. Legal Compliance: We may use your information to comply with applicable legal requirements, such as tax or accounting regulations.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors and shipping carriers.

3.2. Legal Obligations: We may disclose your information to comply with legal requirements, including responding to lawful requests from law enforcement authorities.

3.3. Business Transfers: If The Aroma Vault undergoes a merger, acquisition, or sale, your information may be transferred to the acquiring entity.

4. Your Choices and Rights

4.1. Access and Correction: You have the right to access and correct your personal information. You can do this through your account on our website or by contacting us.

4.2. Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us.

4.3. Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

5. Security

We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please check our website for the latest version.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at [Insert Contact Information].

By using our website and services, you consent to the practices outlined in this Privacy Policy. Thank you for choosing The Aroma Vault.